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Getting Started

First steps, connecting to SFTP, and panel basics.

Server Management

Modpacks, plugins, versions, and backups.

Billing & Account

Invoices, upgrades, cancellations, and profile.

Troubleshooting

Crash reports, lag fixing, and common errors.

Popular Articles

Frequently Asked Questions

How long does setup take?

Setup is instant! As soon as your payment is processed, you will receive an email with your panel credentials and server details.

Can I upgrade my server later?

Yes, you can upgrade or downgrade your plan at any time through the billing area. Your files and data will be preserved during the process.

Do you offer DDoS protection?

Absolutely. All our servers come with PletX DDoS protection specifically tuned for game traffic to ensure zero downtime.

What is your refund policy?

We offer a 72-hour money-back guarantee. If you're not satisfied with the performance, just open a ticket and we'll refund you, no questions asked.

Still need help?

Our support team is available 24/7 to assist you with any issues.

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